Submitting Orders

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Medeco products are sold exclusively through authorized security professionals and wholesale security hardware suppliers. To apply for an account or get information on Medeco authorized suppliers, contact Customer Service at 1-877-633-3261 or customerservice.medeco@assaabloy.com.  

Direct Medeco customers should submit orders through one of these three channels: eBusiness, Email or Fax.

eBusiness Order Channel
Immediately transmit clean orders to reduce processing time and speed up delivery.

EDI
EDI stands for Electronic Data Interchange.  It's the easiest method to use for the transmission of orders.  Orders are generated directly from your ERP system & sent directly to Medeco's order entry system.  EDI allows for instant & accurate transmission.

Online Ordering
Online Ordering via Medeco WebShop is a convenient web-based form which allows customers to easily use drop down menus and filtering options to assist with product selection.  A perfect part number is selected every time!

Visit ASSA ABLOY Connect to acces online ordering here:  https://extranet.assaabloydss.com . If you do not have a login for ASSA ABLOY Connect, call Medeco Customer Service at 1-877-633-3261 or email customerservice.medeco@assaabloy.com

Email Order Channel
Orders via email are submitted directly into our Digital Filing System to speed up processing time. Send to orders.medeco@assaabloy.com. Once the order is submitted by email, an automatic confirmation is returned.

Fax Order Channel
Faxed orders are Immediately submitied directly into our Digital Filing System to speed up processing time.  Typed submissions receive EDI benefits of faster processing & accuracy. Fax to: 800-421-6615. If a faxed order is typed versus handwritten, orders are read digitally and sent through the EDI portal to create faster order processing and reduce entry errors.

Special Pricing (SP) and Quotations
The SP or quote number must be referenced on the order.

Any invoiced order that has the incorrect discount applied to it and did not have the SP or quote number written on the order will have a service fee of $100.00 net DEDUCTED from any sales credit issued for the difference in discount.

The following Medeco Customer Order Form is available for download below in an editable Excel file format.  When prompted, save it to your computer instead of opening it online.

Download: Medeco Customer Order Form