Press Release


Medeco Simplifies Product Installations with the BILT Mobile App 
BILT’s 3D Interactive Instructions Save Time on the Jobsite

Salem, Va. (March 6, 2018) - Medeco Security Locks, a division of ASSA ABLOY N.A., has announced that “intelligent” installation instructions for many of its cylinder and deadbolt products are now available on the BILT mobile app. The fully-interactive, voice narrated step-by-step guides simplify installation and shorten the time it takes to accomplish the job.

“We've simplified retrofit cylinder installation to a whole new level with the BILT app,” said Joseph Kingma, Medeco general manager and vice president, ASSA ABLOY high security group special projects. “Now we can guide an installer through a trouble-free installation, plus explain what hardware and tools are needed for each step. The BILT app lets you zoom in, zoom out or rotate the image to see the installation from all angles. We've eliminated a lot of the guess-work that’s common with paper instructions, and that can be a real time saver for installers.” 

The BILT app is especially helpful for one-time and first-time installations, but even veteran installers will use the app as a refresher before heading to the job site.

“Using BILT greatly enhances the speed and efficiency of installing Medeco products,” added Kingma. “This ultimately results in fewer operating problems with the opening and fewer callbacks.” 

The BILT app is free to download from the Apple App Store and Google Play, or visit Medeco’s website for direct links. BILT provides seamless updates if a product changes or if installation instructions are updated. The result is an always-up-to-date set of instructions and warranty that continually reflect the current product. 

BILT features installation instructions for the following Medeco products:

  • M3 CLIQ Key In Knob (KIL)
  • M3 CLIQ Protector II Padlock
  • Maxum Deadbolt
  • X4 CLIQ Rim Cylinder
  • XT Mortise Cylinder
  • XT Small Format Interchangeable Core (SFIC)

BILT's step-by-step illustrations can also help users install other Medeco cylinders that use the same technology formats as above. 

About Medeco:
Founded in 1968 and based in Salem, Va., Medeco is a market leader in mechanical and electronic locks and locking systems for security, safety, and control. The company’s customer base includes wholesale and retail security providers, original equipment manufacturers, and institutional, commercial, industrial, and residential end-users. Visit for additional information.

ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user demands for security, safety and convenience. For more information, visit

About BILT:
At its heart, BILT is a consumer experience company. BILT partners with manufacturers intent on delighting customers with an exceptional user experience. BILT is a mobile app that connects manufacturers to consumers in a way that has never been done before. From the moment of first interaction, through set up, maintenance, repair and warranty, BILT’s Intelligent Instructions™ help manufacturers reduce customer service costs, assembly errors and product returns while increasing customer confidence, loyalty, Net Promoter Scores and upselling opportunities.