Contact

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Customer Care at Medeco® begins with our dedication to providing long-term security on each installation. Our staff of trained engineers and locksmiths is available to answer your questions with expertise, providing quick solutions. Service at Medeco® also includes ongoing system support.

Medeco® is dedicated to providing customers with the tools and resources to help them keep their systems dynamic and secure. Backed by a national network of service providers, customers' of Medeco® systems have virtually unlimited professional resources available.

Call or e-mail the Medeco® Customer Care Specialist that handles your special needs:

Residential, Commercial or Institutional
US Door Security Customer Care

P.O. Box 3075
3625 Alleghany Drive
Salem, Virginia 24153-0330
Phone: 877.633.3261
Fax: 800.421.6615

Parking, Vending, Gaming, Pay Phone or OEM
Industrial Security/OEM Customer Care

P.O. Box 3075
3625 Alleghany Drive
Salem, Virginia 24153-0330
Phone: 888.633.3261
Fax: 800.280.1660

Technical Services

Phone: 800.548.8472
Fax: 540.380.1602
Email: support@medeco.com 

Aperio Tecnical Support

Phone (800) 810-WIRE (9473)

Medeco® of Canada

160 Four Valley Drive
Vaughan, ON L4K 4T9
Phone: 905.532.4970
Fax: 888.263.3326
Customer Service: 888.633.3264

International/Export

P.O. Box 3075
3625 Alleghany Drive
Salem, Virginia 24153-0330
Phone: 540.380.1603 or 540.380.1741
Fax: 540.380.1634

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For export, industrial or institutional service call 1-800-675-7558. Click here for Engineered Security Solution dealers.